Help
Questions and answers
The things people ask most. Something missing? The team is a ticket away.
How long does delivery take?
Most orders are delivered within a few hours of the payment being confirmed. Large orders can arrive in parts; each part shows on your order page.
How do I pay?
UPI, PayPal, Cash App, PIX, Bitcoin, Solana or Litecoin. Checkout shows the exact amount and where to send it.
What do you need from me?
Your Discord username and your numeric Discord user ID, so the cowoncy goes to the right account. We never ask for your password or token.
Can I track my order?
Yes. Every order has a page that shows each step, from payment to delivery, with times.
What if something goes wrong?
Open a ticket from your order page and we will sort it out. If we cannot deliver, you get your money back.
What are Vault Levels?
Every completed order earns XP. Levels unlock new coin designs, vault themes, titles and perks like loyalty discounts and priority delivery.
Still wondering?
We usually reply within a few hours.